Benavides León, Carlos AndrésTorreglosa, Heydis2023-02-082023-02-082022-11https://hdl.handle.net/11227/15933http://dx.doi.org/10.57799/11227/9887The Sofitel Legend Santa Clara hotel is one of the best in the world, enjoys great prestige and attracts a large number of tourists annually. however, for tourism it is also important to communicate, to overcome language barriers and to take service beyond luxury. That is why for this hotel, which attracts many French-speaking tourists because it is part of a French-speaking chain and because of its reputation, it is important that workers at the hotel can have excellent communication skills and in this specific case French languages skills.18 hojasapplication/pdfenghttps://creativecommons.org/licenses/by-nc/4.0/Trabajo de grado - Pregradoinfo:eu-repo/semantics/openAccessAtribución-NoComercial 4.0 Internacional (CC BY-NC 4.0)Habilidades linguisticas en francésSuperación de las barreras idiomaticas