Benavides León, Carlos AndrésSalamanca Gonzalez, Fredy OrlandoPedroza Navarro, Isaac David2023-12-192023-12-192023-12-05https://hdl.handle.net/11227/17165http://dx.doi.org/10.57799/11227/12476This report is designed to provide readers with a thorough understanding of the aspects involved in undertaking professional internships as a tour guide. It not only describes the basic operations of the company but aspires to demystify common preconceptions about the role of a tour guide. It highlights the multifaceted nature of this role, extending beyond merely directing visitors from one place to another. Within this framework, we will explore not just the practical elements, including planning itineraries and delivering speeches, but also the nuanced yet vital aspect of establishing connections with visitors. Essential skills such as empathy, adaptability, and proficient communication will be highlighted as key competencies for delivering genuine and significant tourist experiences.21 hojasapplication/pdfenghttps://creativecommons.org/licenses/by-nc/4.0/Trabajo de grado - Pregradoinfo:eu-repo/semantics/openAccessAtribución-NoComercial 4.0 Internacional (CC BY-NC 4.0)Industria del turismoElementos prácticos para la planificación de itinerariosHabilidades: La empatía, la adaptabilidad y la comunicación competente