Listar por tema "Hotel"
Mostrando ítems 1-4 de 4
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Ermita Cartagena a tribute portfolio hotel by Marriott implementation of new quotation tools in the sales process Trabajo de grado - Pregrado
(Universidad de CartagenaFacultad de Ciencias HumanasCartagena de IndiasProfesional Universitario en Lenguas Extranjeras, 2022-11)Chapter 9: Conclusion During my time as an intern I gained a lot of knowledge, which is being very useful for my professional and personal life. The excellent management I have of every space in the hotel, my great ability ... -
How to overcome maintenance issues complaints in a hotel and obtain guest satisfaction Trabajo de grado - Pregrado
(Universidad de CartagenaFacultad de Ciencias HumanasCartagena de IndiasProfesional Universitario en Lenguas Extranjeras, 2022-11)This report was written based on the internship of the research student. It was found a common challenge: maintenance issues complaints. From that moment on, it was considered pivotal to study how guest satisfaction was ... -
Online system to improve the control of day tour reservations at Hotel Isla del Encanto Trabajo de grado - Pregrado
(Universidad de CartagenaFacultad de Ciencias HumanasCartagena de IndiasProfesional Universitario en Lenguas Extranjeras, 2022-11)Day tour service is seen as an excellence business opportunity considering the fact that Cartagena receives plenty of tourist who want to visit the islands that make up the Corales delRosario National Natural Park. Tourists ... -
Responsabilidad social corporativa en cadenas hoteleras : Hotel las Américas en Cartagena de Indias. Artículo de revista
(Universidad de Cartagena, 2016-09-01)